Project

No.4

Name

Website Redesign

Paddington x JML

Client

Website Redesign

Jo Malone London

The Project

The objective was to design an engaging solution for data acquisition while maintaining the spirit with the award-winning JML x Paddington collaboration. The result was a thoughtfully crafted e-postcard flow that combined both simplicity and delight. Users were guided through a seamless, multi-step experience: choosing from a selection of postcard designs, writing a personalised message, selecting a stamp, and then sending the postcard to a friend via a shareable link. This intuitive flow not only captured the spirit of Paddington’s kindness but also created an interactive, fun experience that resonated with both stakeholders and consumers alike.


Postcard activation launched in 24 markets

3.5k unique users

On average 2.1 postcards per user

Over 5k first party data captured

3% higher interaction vs benchmark across similar activations

The Project

The objective was to design an engaging solution for data acquisition while maintaining the spirit with the award-winning JML x Paddington collaboration. The result was a thoughtfully crafted e-postcard flow that combined both simplicity and delight. Users were guided through a seamless, multi-step experience: choosing from a selection of postcard designs, writing a personalised message, selecting a stamp, and then sending the postcard to a friend via a shareable link. This intuitive flow not only captured the spirit of Paddington’s kindness but also created an interactive, fun experience that resonated with both stakeholders and consumers alike.


Postcard activation launched in 24 markets

3.5k unique users

On average 2.1 postcards per user

Over 5k first party data captured

3% higher interaction vs benchmark across similar activations

Project

No.4

Name

Paddington x JML

Client

Jo Malone London

The Project

The objective was to design an engaging solution for data acquisition while maintaining the spirit with the award-winning JML x Paddington collaboration. The result was a thoughtfully crafted e-postcard flow that combined both simplicity and delight. Users were guided through a seamless, multi-step experience: choosing from a selection of postcard designs, writing a personalised message, selecting a stamp, and then sending the postcard to a friend via a shareable link. This intuitive flow not only captured the spirit of Paddington’s kindness but also created an interactive, fun experience that resonated with both stakeholders and consumers alike.

Postcard activation launched in 24 markets

3.5k unique users

On average 2.1 postcards per user

Over 5k first party data captured

3% higher interaction vs benchmark across similar activations


Flip postcard + choose a stamp

Fonts

Card. Message. Stamps

Card preview

Design. Preview. Share

Postcard designs

© 2025 Claire Davis
© 2025 Claire Davis